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Compliance and Policies
Arrow Funds Management Limited is the Responsible Entity of Arrow Primary Infrastructure Fund.
BENCHMARKS & DISCLOSURE PRINCIPLES
PRIVACY POLICY
QUERIES & COMPLAINTS
If you have a query or any issue regarding your investment in the Fund please do not hesitate to contact us at enquiries@arrowfunds.com.au or phone (03) 9691 5447 or write to us at the below address.If you have a complaint, we have our own Complaint's Officer who can be contacted at complaintsofficer@arrowfunds.com.au or at the same below address.If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority (AFCA). AFCA provides fair and independent financial services complaint resolution that is free to consumers. AFCA can be contacted at info@afca.org.au or phone 1800 931 678 or by post to Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001.
A summary of our Complaints Handling Policy can be downloaded here: Arrow's Complaints Policy.